American Water Systems Services
All service is performed by experienced American Water System professionals. Customers depend on American Water System technical staff to maintain and service water purification systems.
Preventative Maintenance Service
Preventative Maintenance is scheduled according to a computer program, which is updated depending on the incoming water quality.
The water filtration system is configured with pressure gauges to isolate the several filtration stages. Reading from these gauges and inspection by field service representatives enable American Water System to fine tune preventative maintenance schedules.
Default Preventative Maintenance Schedule:
| Pre-Filters | 4 Months |
| Granular Active Carbon | 6 Months |
| Carbon Block | 8 Months |
| In-Line Filters | 12 Months |
| NanoCeramic Filters | Indicated by Gauge |
| UltraViolet Lights | 12 Months |
| System Sterilizations (if no UV) | 12 Months |
| Reverse Osmosis Membranes | 18-24 Months |
Special Bottleless Water Dispenser Cleaning Service
The Special Water Dispenser Cleaning Service is uniquely offered by American Water Systems. Now, in addition to enjoying the best tasting, highest quality water available, the exterior of the water dispensers can be cleaned, sterilized and conditioned. 
This service complements our regular scheduled maintenance and sterilization of the cooler's reservoir.
The Special Dispenser Cleaning Service Includes:
Sanitizing the exterior of the water dispenser
Use of hospital grade germicide disinfectant that kills both gram-negative and gram-positive organisms, including MRSA (Methicillin-Resistant Staphylococcus Aureus)
Clean or replace the drip tray
The Special Dispenser Cleaning Service is available on a quarterly, semi-annual or annual basis and reflects American Water Systems’ continuing commitment to provide the most comprehensive service and highest quality drinking water available to our customers.